Contact Us

Thank you for choosing Westpawpets. Whether you are inquiring about our smart Pet Grooming & Tech solutions, the durable materials of our Outdoor Gear, or the functional design of our Toys & Training collection, our dedicated service team is committed to providing you with an exceptional experience. For inquiries regarding order logistics, product specifications, or wholesale opportunities, please utilize the professional support channels outlined below.

Support Channels

Electronic Correspondence

• Email: support@westpawpets.com

• Note: Our team meticulously reviews every inquiry. You can expect a formal response within 24 business hours.

Direct Communication

• Phone / SMS Support: +1 (424) 424-5486

• Availability: Monday – Friday | 9:00 AM – 6:00 PM (EST)

Corporate Identity

Westpawpets is an internationally operated brand committed to excellence in pet supplies. All operations, quality control, and intellectual property are managed by:

• Legal Entity: ALXIN HONG KONG LIMITED

• Registered Office: Unit 605, 6/F Wing On Plaza, 62 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong

HOW TO REACH US

CALL / TEXT SUPPORT	EMAIL SUPPORT	OFFICIAL SUPPORT CENTER
+1 (424) 424-5486	support@westpawpets.com	westpawpets.com
Available for immediate assistance during business hours.	Detailed inquiries and technical product support.	Track orders and find detailed billing FAQs.